The Assistant Manager has the primary responsibility of supporting the operations of the restaurant through assigned Areas of Responsibility, conveying the Cane’s culture to his/her Crewmembers and Customers; as wellbe a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He/she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences. He/she is responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives.
1.Operations Management: Deliver “What We Do” on each shift you lead; at Raising Cane’s “What we do” isserve the Perfect box, Fast, Friendly, Clean & Have Fun! Support communication between all levels of Crew bymaintaining the Communications Board; lead high energy shifts; leverage company provided tools to run highperforming shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanlinessand maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas; be a Customeradvocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible forrestaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane’sstandards.
Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screenprospective Crewmembers for applicants that match Raising Cane’s job qualifications; motivate Crewmembers tomaximize their potential on each shift; draft performance plans for RI Crewmember(s) and manage RI projectsschedule; own the development of either Bird Specialists or Certified Trainers; assure Crewmember and Customersafety throughout shift. Manage adherence to Safety and Security policies and reports all risk management issuesto General Manager; support adherence to Raising Cane’s uniform policy during shift.
3.Business Management: Support management on all areas that impact the business to include: labor cost, wastemonitoring, sales and costs of goods; monitor management of daily cash procedures; owns weekly inventory andreports all data to General Manager; oversees the completion of logs including: oil, C.I.P., and attendance;provides a sense of urgency when handling all Crewmembers and customer situations.
4.Project Support: Supports all programs and initiatives during the shift; support management of current PerfectSafety Box which is Raising Cane’s risk management program; and severe weather practices; ensure are marketingtools are properly implemented; report all new hire paperwork and separations in a timely manner.
Ability to lead, motivate, and empower the Cane’s Crewmembers
Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
Ability to manage basic tasks and the restaurant’s Crewmembers
Has excellent verbal and written skills
Ability to recognize problems and problem solve
Ability to set goals and convert plans into action
The intellectual and physical demands described below are representative of what must be met by a Crewmember to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers
with disabilities to perform the essential functions.
Minimum of High School Diploma or equivalent required, some College preferred
Must be 18 years of age or older
Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects